Unrecognized Database Format

Unrecognized database format

'M:\JBData\DigitalJukeBox.mdb'

This issue does not happen too often and many clients will never see this error at all. We think

its caused by a faulty network connection or a power spike or dip that causes the database to be

minorly corrupted.

• When this happens, exit out of the on-air system DJB and all production systems DJB

software back to the desktop of the computers.

• On the on-air computer, go to MyComputer

• Open Drive C:

• Open the JBData Folder

• Find the program called DJBDiag.exe and run it.

• You will see the following program on your screen.

• Click the button that says Compact Database

• Wait for it to say Finished

• Close the program, close MyComputer and re-launch the DJB and put it back on the air.