Welcome to the DJB Support Center
In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.
We recently Upgraded and changed our customer portal System
If you had open tickets on the old System, they will Show up in the new ticket system as we transition
If you had an account on the Previous system, please use the password reset to set a new password on your account
Open a New Ticket
Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.
Check Ticket Status
We provide archives and history of all your current and past support requests complete with responses.